Coffee Subscriptions
Fresh coffee - delivered your way
Never run out of coffee again. Our subscription service makes it easy to get your favourite coffee delivered automatically, on your schedule. Simply choose your coffee, select how often you’d like it delivered (e.g. fortnightly, monthly), and we’ll take care of the rest.
Once your payment is approved, your order will be processed and dispatched the following morning (Monday–Friday). Weekend orders ship on Monday.
Roast date
Every bag of Rabbit Island Coffee purchased on our website features a clearly marked roast date on the front, so you know exactly when your coffee was roasted. We ship our coffee fresh, but for the best flavour and optimal extraction, we recommend brewing it 5-21 days two after the roast date. If you'd prefer coffee that's ready to use (degassed), just let us know.
Can I pause, edit or cancel a subscription?
Absolutely. You can pause, update or cancel your subscription at any time through your customer portal, or just contact us — we're happy to help.
How to access my customer portal?
Just click here and we’ll send you a secure magic link to manage your coffee subscription.
What happens if the payment can't be processed?
If a payment fails, you’ll receive an email with a secure link to update your payment details or ensure your card has sufficient funds. Once updated, your subscription will resume as normal.
Will my subscription incur any freight charges?
Yes, shipping for subscriptions follows the same policy as one-off purchases. Each subscription renewal is treated as a separate order for freight purposes.
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Urban delivery:
Subscriptions of 1kg or more of coffee receive free shipping.
Subscriptions under 1kg incur a $7.50 flat rate. -
Rural delivery:
Subscriptions of 1kg or more incur a $7.50 charge.
Subscriptions under 1kg incur a $10 charge.
Click here for a full freight details.
Have more questions about subscriptions? We’re here to help - just email us.